Have you ever had trouble getting Netflix to run on your Roku? Are you getting the “Netflix Not Working on Roku” error? Occasionally it will stop working and you will have to restart your device or go through the tedious process of transferring your library from your computer to your device. If you are experiencing this problem and have tried all of the above solutions, then there are a few things you can try.
If you’ve had trouble getting Netflix to run on your Roku with the error message “Netflix on Roku not working”, or if you want to fix a problem that has persisted for more than a week, then we’re here to help. We have put together a list of fixes that should help mend the issue and return you to enjoying your favorite films and TV shows. This list is based on our testing of different methods and resolutions, and will hopefully help alleviate any frustration you may be feeling. This post was written for those who have tried all of the basic methods and have not been successful in getting Netflix working on their device.
How to Fix Netflix Not Working on Roku
We have divided this article into two parts. One of them is about the issues that you can encounter on your Roku device itself. We will also provide the needful solution for each problem you will come across.
#1 Restart your Roku device
Quite often the obvious option is the correct one which is to restart your Roku device. Turn your Roku off and on again if this is the case. Just turn off your streaming device, unplug it, and let it sit for about a minute. This should soft reset your Roku, allowing you to exit all of your apps and clear the RAM. When you are done with it, plug it back in and turn your Roku back on. You should no longer have any issues with Netflix not working.
#2 Check for your Network Settings
If you have a Roku device, it’s likely that it contains powerful processors designed to render high-definition video and audio. The problem is that these devices often require a stable and fast internet connection to operate properly. If your Roku isn’t pushing content across the internet at a normal speed, it will likely become unresponsive while watching Netflix content.
| If Netflix is not working, then this is likely one of several reasons. The most important thing to check is if you have a good internet connection between your computer and your television. You can check by looking at the status of your WiFi network in the status bar at the top of your screen. If your WiFi appears to be switched off or appears to be limited, try restarting your computer or rebooting your television before attempting to use Netflix. |
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How to Check Network Settings?
Open the Network section on a Roku device by tapping the three dots on the far-left side of the screen. Tap on the Enter Network Listings button. This will display a list of all available networks – either opened up by your cable provider or directly offered by third-party websites. Make sure you select the one you want and hit the OK button.
You can simply take the following steps:
- Scroll down to the Settings menu from the home screen.
- To check the status of your Roku’s connection, go to the Network section.
- If it says you’re connected, press the Check Connection button to see how strong your connection is.
#3 Keep a check on New Updates
Open the Roku software and navigate to Settings. There you will see a new option under Software update called `Open latest available updates.’ This will download any new updates for whatever app you are currently using. When the update is complete, you can say `ok‘ and the app will install them without asking if you want to continue. This is a very useful way to stay up to date with what is going on with a variety of apps and devices without having to go hunting around for them on your own.
For a better understanding, take a look at the steps we have mentioned below:
- From your home screen, go to the Settings menu.
- Find and choose the System option, then pick Software Update.
- Finally, press the Check Now button. This will check both the Netflix app and the Roku system for updates.
When you have checked for all the possible errors in your Roku device and yet facing trouble in streaming Netflix, then there must be an issue with your Netflix account. So, let’s try to fix it!
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#4 Go for the Delete and Reinstallation Option
To delete your app, first ensure that you’re running the latest version of the Netflix app. Next, navigate to the Settings menu within the Netflix app and select Restore vs. Download. Choose either option to download the latest version of the Netflix app. Once you have installed the latest Netflix software update, you can clear the cache by going to Settings > Applications > Manage update cache. This should also reinstate the previous version of the Netflix application that you had previously installed.
Delete the channel from your television schedule
- On your Roku remote, click the Home button.
- To locate the Netflix channel, move to the right.
- To access the options menu, tap the Star button on your remote.
- When asked to, pick the Remove channel option and confirm.
Now Remove the channel from the Roku Channel Store
- On your remote, click the Home button.
- To access the store, click the Streaming Channels button.
- Push the OK button after finding Netflix in the store menu.
- When instructed, choose the Remove channel option and confirm.
#5 Check your Netflix Account
If Netflix isn’t working on your Roku, you might have lately changed your methods of payment or your account only promotes a few concurrent streams. Netflix, as you may know, charges more for the ability to stream on numerous different devices at the same time.
There are times when you need to be tough and remove your loved ones from your account. That, or tell them to start contributing to a more powerful Netflix subscription plan.
Final Words
Most issues with Netflix can be resolved by using the steps below in order to refresh the Netflix application on your device. If these steps do not resolve the issue, please contact customer support and share your experience with them. You can also visit https://help.netflix.com/en/listing/50400 “open chat” within the Netflix app and ask directly if you are having issues watching a particular stream. The most common causes of streaming issues are either devices not connected properly or technical issues with the Netflix streaming service itself.
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